Project echo is a model of telementoring that connects primary-care clinicians with multi-disciplinary teams. This method is designed to enhance the care provided to patients with complex conditions especially in rural and underserved areas.
The ECHO model, first developed in 2003 at the University of New Mexico, focuses on treating the hepatitis C in prisons and populations that are underserved. Since then, the ECHO model has been replicated in many clinical areas, including asthma, diabetes and chronic pain. The ECHO model is supported by the Robert Wood Johnson Foundation, the Agency for Healthcare Research and Quality, the GE Foundation, and the Leona M. and Harry B Helmsley Charitable Trust.
During ECHO sessions, participants present de-identified cases and engage in group discussions with the content experts via videoconferencing technology. In this “all-teach, all-learn” format, experts share their expertise and knowledge to answer questions, provide feedback and offer suggestions.
The ECHO model allows remote monitoring of the patient’s outcomes. Specialists from the University of New Mexico monitor the plans of each community-based provider’s treatment to ensure their patients receive the highest quality of care. If a patient does not adhere to the prescribed treatment the doctors can suggest mid-course corrections. This can prevent treatment failure and enhances the chance of an outcome that is positive. Specialists can also use the ECHO system for tracking data and identifying care gaps. This information is then passed on to local clinicians to help them better serve their patients.
